WHAT ARE YOUR TYPICAL TURNAROUND TIMES?

Project time frames will vary due to client response times (revisions, content, etc) Please do get in touch for a detailed timeframe and quote.

WHAT ARE YOUR PAYMENT POLICIES + METHODS ACCEPTED?

Payment for services is submitted through an invoice. All branding project payments are due in two parts, a 50% non-refundable payment is due prior to work beginning and to hold your spot in the que. The second half of the project payment is delivered at project completion, before final files are delivered and/or website is launched. Depending on the complete total cost, various payment options are available. All print costs are due before items are sent to the printer if we are printing for you.

DO YOU HOST THE WEBSITES YOU DESIGN?

No, the domain name and hosting services must be purchased by client and setup when design commences, we will advise you on the best way to set this up. Talia Creative Co. is not responsible for server downtime, software issues or any other compatibility issue that may arise after the launch of the site. We don't guarantee update compatibility issues for your site, but do offer website maintenance for updates, etc for an additional cost. After the launch of the site all additional work will be quoted and billed at our hourly rate {currently $75 per hour}. 

ARE INITIAL DEPOSITS REFUNDABLE?

Keep in mind that all deposits are nonrefundable as it is our way of securing your spot in our queue.  I often book my projects several months ahead of time and scheduling is the key to making sure I give all of my clients the proper amount of time their project deserves.  With that, I often turn away clients for your reserved time slot.  Therefore, if you back out it may leave an empty spot that could have been given to another project.  Our nonrefundable deposit is our way of securing payment and making sure our clients are serious about moving forward with their project.

HOW SOON CAN I START? 

I wish I could start right away on each and every project. Unfortunately my availability is very limited and am only able to take on a few clients a month to ensure a quality product and client satisfaction.  It depends on my schedule and when you are able to begin, I never want to rush through a project and truly want to focus on each client's goals and brand. Each Strategy, The Style branding project takes 3 months.  Full brand projects (brand/print/web) typically take 4+ months.  All times time estimates are dependent upon the individual project, number/complexity of revisions, client response timeliness, and my current booking schedule.